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Brand
Q: What is Skinist?
At Skinist Our mission is to improve skin health. Dedicated to this purpose, we make one simple promise - provide advanced skincare backed by science.
Q: Where is Skinist Based?
A: Simplist is a Pakistan-based brand, offering premium skincare products tailored for local skin concerns and climate conditions.
Q: Are Skinist Products Suitable For All Skin Types?
A: Yes! Our formulations are designed to be gentle yet effective, catering to different skin types, including sensitive skin. Always check the ingredients list and perform a patch test before full application.
Shipping & Delivery
Q: How Long Does Delivery Take?
A: Our standard delivery time is 3 to 5 working days across Pakistan. Delivery times may vary due to unforeseen circumstances such as weather conditions or public holidays.
Q: What Are The Shipping Charges?
A: We offer a standard shipping charge of Rs. 149 all over Pakistan.
Q: Do You Offer international Shipping?
A: Currently, we only deliver within Pakistan. Stay tuned for future updates regarding international shipping!
Returns & Exchanges
Q: Can I Return a Product?
A: Yes, we accept returns, but the product must be returned within 24 hours from the date of receipt.
Q: What Are The Conditions for Returning a Product?
A: To be eligible for a return: The product must be unused and in its original packaging. You must provide proof of purchase (receipt or order confirmation). Returns must be requested within 24 hours of receiving the product.
Q: How Do I Request a Return?
A: To initiate a return, please contact our customer support team via email or WhatsApp with your order details.
Q: Can I Exchange a Product Instead of Returning it?
A: We currently do not offer exchanges. If you receive a damaged or incorrect item, please reach out to us immediately for a resolution.